PL Capital, India’s Trusted Financial Services Powerhouse, sought to modernize its brand to resonate with tech-savvy millennials and New Gen clients while retaining its legacy of trust and values. Weaving a progressive visual and verbal language across every asset—from animated logos to office walls to website—we transformed PL Capital into a cohesive, forward-thinking brand.
Belcash is a Buy Now, Pay Later (BNPL) solution designed to empower consumers in the Middle East with flexible payment options. This UX case study explores how we took a user-centric approach to crafting an intuitive, secure, and culturally relevant digital experience that aligns with the region’s financial behaviors and trust-driven commerce landscape.
Adani Capital is spurring a financial revolution by making credit accessible to one and all thereby empowering MSMEs & Farmers. We were given the mandate to craft an onboarding and lending journey for Adani Capital’s integrated mobile app for lending. While technology played a pivotal role in expediting the process, we simplified the journey to increase adoption rates and reduce drop outs.
Onboarding has been a complex problem especially in the banking and fintech domain. Deloitte study reveals that 38% of customers feel UX is the most important criterion when choosing a digital financial service. Additionally, 26% say that easy enrollment and login is the most important factor. We joined forces with Sharekhan to simplify onboarding and create a stellar experience for the users.
HDFC InvestNow is a multi asset investment platform exclusively for HDFC Bank customers where they can avail expert recommendations based on their financial needs, goals and risk appetite. Despite its robust offerings, the platform faced challenges in user engagement and usability, prompting a partnership with Studio How About That! to reimagine the experience.
UX Laws we bear in mind
HICK'S LAW
The time it takes to make a decision increases with the number and complexity of choices.
MILLER’S LAW
The average person can only keep 7 (plus or minus 2) items in their working memory.
SERIAL POSITION EFFECT
Users have a propensity to best remember the first and last items in a series.
ACTIVE USER PARADOX
Users never read manuals but start using the software immediately.
JAKOB'S LAW
Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know.
HICK'S LAW
The time it takes to make a decision increases with the number and complexity of choices.
MILLER'S LAW
The average person can only keep 7 (plus or minus 2) items in their working memory.
SERIAL POSITION EFFECT
Users have a propensity to best remember the first and last items in a series.
ACTIVE USER PARADOX
Users never read manuals but start using the software immediately.
JAKOB'S LAW
Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know.
What we do
We work with industry leading fintech brands on a wide variety of journeys transforming the fintech landscape
- Onboarding journeys
- Digital Wallets
- Advisory apps
- Mutual Funds
- Financial dashboards
- Trade Calls
- Loan applications
- KYC Verification
- Futures & Options
- Onboarding journeys
- Digital Wallets
- Advisory apps
- Mutual Funds
- Financial dashboards
- Trade Calls
- Loan applications
- KYC Verification
- Futures & Options
How we do
At the heart of everything we do there is a method. From articulating the project brief to laying out a product vision document, our approach is tailormade.
-
01
DISCOVER
-
02
STRATEGIZE
-
03
DESIGN
-
04
BUILD